Privacy Notice for Website Visitors

(You find our Data Protection Notice for Customers here.)

The controller of this website is:
Ares Tower
Donau-City-Strasse 11
1220 Vienna, Austria
Tel: +43 1 879 34 34
Fax: +43 1 879 34 35

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (GDPR, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.

Purposes of data processing
Your personal data will be processed for the following purposes:

  • to provide improve and develop this website;
  • to create usage statistics;
  • to detect, prevent and investigate attacks on our website;
  • to respond to your requests
  • to process your Customer Area admission request

Legal basis of processing
The legal basis for the processing of your personal data is a legitimate interest (in accordance with Article 6 (1) (f) of the EU General Data Protection Regulation), which is to achieve the purposes set out in point 1 above.
Furthermore, in the case of contact, your data may be used to fulfill a contract or to carry out pre-contractual measures and to fulfill legal obligations, such as accounting and warranty processed. If necessary we will ask you for an explicit consent.

If you contact us via the form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

Customer Area
In order to be able to process your admission request, we need the data provided by you in the mail. If membership is established, your data will only be processed for this purpose and will not be transmitted to third parties. If membership is not granted or is terminated, your data in the Customer Area will be deleted immediately.

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm, contain no personal information (such as IP addresses) and most of them are automatically deleted after your visit to the site (session cookies). We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. You can prevent the setting of cookies in the settings of your Internet browser or you can allow the setting of specific cookies only. With the deactivation of cookies, the functionality of our website may be limited.

You can manage your cookies here:
Cookie Management

Hosting and Log Files
To operate this website we need hosting services like infrastructure and platform services, computing capacity, storage, database services, security and maintenance services. We respectively our hosting provider process the data of our website visitors like contact data, content data, usage data, meta and communication data on basis of our legitimate interest in a satisfactory and secure website offer. For the same reason we respectively our hosting provider process so called server log files (e.g. website calls, files, time of call, amount of data, browser and operating system informations, website referrers, IP addresses, user`s provider). Log files are stored for security reasons (misuse or fraud detection) for a maximum of 12 months. If necessary (Incident handling), data may also be stored longer. We have concluded a data processing contract with the hosting provider.

Web analysis and analysis cookies
Our website uses features of the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For this purpose, cookies are used that allow an analysis of the use of the website by its users. The information generated thereby is transmitted to the servers of the provider in the U.S.A. and stored there. You can prevent this by setting up your browser so that no cookies are stored. Your IP address is recorded but immediately anonymized by deleting the last number block. As a result, only a rough localization is possible. Opt-out:
We process your data due to the legal regulations: § 96 Abs 3 TKG, Art 6 1. (a) (consent) and / or (f ) (legitimate interest) GDPR. Our legitimate interest the improvement of our offer and our website. We have concluded a data processing contract with the provider.

You can manage your cookies here:
Cookie Management

Your rights
You have the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object and the right to withdraw consent. If you think that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.